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  Technical

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What exactly do you do to support my organisation from a technical perspective?

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Can you see my searches and do you share my information with others?
bulletpoint 3 Do your services interfere with the running of my website/intranet?
bulletpoint 4 Are your services secure? Can I get viruses, spyware, malware etc?
bulletpoint 5 What are the policies for using the services?
bulletpoint 6 I have heard of "click fraud". What is it?
bulletpoint 7 Why don't I employ people to make searches for us and we can then earn when they "click"?
bulletpoint 8 You say "post the HTML code" to our website. What do you mean?
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What exactly do you do to support my organisation from a technical perspective?

We can provide the search box as html to integrate into an existing site, or as part of a new website template that we can provide for you to use as you wish. Either way the code is easy to use and incorporate by your own IT provider, whether in-house or independent, but we can provide technical assistance if needed.

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Can you see my searches and do you share my information with others?

We look at only the volume of searches and the revenue generated through the Ask advertising mechanisms. None of this information is shared with anyone else.

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Do your services interfere with the running of my website/intranet?

No, they are designed to sit within your existing structure without creating any changes or disruption.

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Are your services secure? Can I get viruses, spyware, malware etc?

Our services work within your existing structure and therefore all interaction with the internet is governed by your existing policies and procedures.

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What are the policies for using the services?

Usage of our partners services are subject to their specific terms and conditions as detailed in our terms and conditions.

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I have heard of "click fraud". What is it?

"Click fraud" includes spam or fraudulent clicks resulting from, for example, repeated manual clicking or the use of 'robots', automated clicking tools, or other deceptive software and Ask.com employs many sophisticated tools to detect inappropriate usage.

Ask, like all the other search engines, employ stringent criteria to detect and act against such fraud, and our terms and conditions reflect this approach.

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Why don't I employ people to make searches for us and we can then earn when they "click"?

No, this would clearly fall under click fraud.

In any case, the beauty of our service is that we are NOT asking anyone to behave differently in relation to their web searches, we want searches to be conducted in precisely their normal way, but via the revenue generating service.

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You say "post the HTML code" to our website. What do you mean?

HTML is the programming language that makes your internet website function. The search box code is therefore added to your site in order to make the search box function. This is not added as plain text but in HTML mode via an HTML editor.

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